Terms & Conditions
Welcome to BabySquad!
By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order. These terms are designed to protect you as our valued customer and to ensure a smooth, transparent shopping experience.
1. General Information
- This website is operated by BabySquad. Throughout the site, “we,” “us,” and “our” refer to the store.
- By visiting our site or purchasing from us, you agree to be bound by these Terms & Conditions, including all policies referenced here.
- We reserve the right to update or change these terms at any time, and the most recent version will always be available on this page.
2. Product Information
- We take great care to describe our products accurately, including features, colors, and materials.
- Slight variations may occur due to lighting or screen display differences.
- All products are designed with child-safe, non-toxic materials to ensure safe learning experiences.
- We reserve the right to modify, discontinue, or update any product at any time without prior notice.
3. Pricing & Payments
- All prices on our website are listed in [currency, e.g., USD] and include applicable taxes unless stated otherwise.
- We reserve the right to change prices or apply discounts at any time.
- Payment must be completed at checkout through our secure payment gateway.
- We do not store or have access to your credit card details.
4. Orders & Shipping
- Once an order is placed, you will receive an order confirmation email.
- Orders are typically processed within 1–3 business days.
- Delivery times may vary depending on your location.
- We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
- Please make sure your shipping address and contact information are correct before confirming your order.
5. Returns, Refunds & Exchanges
- We accept returns or exchanges for defective, damaged, or incorrect items.
- To start a return, please contact support@tracelab.com within 7 days of receiving your order.
- Items must be unused and in their original packaging.
- Refunds are processed once the returned item has been inspected.
- We do not offer refunds for change-of-mind purchases after the product has been shipped.
6. Intellectual Property
- All content on this website — including text, images, graphics, logos, and product designs — is the property of BabySquad and is protected by copyright laws.
- You may not copy, reproduce, or use our materials without written permission.
7. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
- Our products are educational tools and should always be used under adult supervision for children under 8 years old.
8. Privacy & Security
- Your privacy is important to us.
- All personal data provided during checkout is kept secure and used only to process your order and improve your shopping experience.
- For more details, please visit our Privacy Policy page.
9. Contact Us
If you have any questions about these Terms & Conditions, please contact our customer support team at:
📧 support@tracelab.com